Insurance Billing Specialist

DECA Dental Group is a Dallas-based, clinician founded and clinician-led, dental service organization that has been delivering high-quality, affordable dental care to patients since 2008. DECA is actively expanding its footprint coast to coast under the brand Ideal Dental. The company is guided by its vision to be the premier provider of all dental services under one roof while being the first choice for dentists and staff seeking a partner for growth, innovation, and learning. To learn more, please visitdecadental.com and myidealdental.com. 

What do we offer? 

• Medical insurance 
• Discounted dental benefits for the employee, their spouse, and dependent children 
• Vision  
• Long-term disability  
• Short-term disability  
• Life insurance 
• Accident coverage  
• Paid holidays 
• Paid Time Off (PTO) 
• CPR recertification 
• 401K 
• Employee scholarship program 
• Employee discount program through benefits hub

We invest heavily in our team members with COMPETITIVE PAY AND BENEFITS, a culture of promoting from within, and a clearly defined LONG-TERM CAREER PATH. We believe in WORK/LIFE BALANCE and LEAVING THE OFFICE ON TIME. You will join a network of supportive teammates who keep your career goals at the forefront. Ideal Dental is the perfect fit if you enjoy having fun in the office while working hard!  

• Communicating and building positive relationships with assigned offices by mail, email, and telephone to facilitate timely payment of premiums
• Collaborating with offices to ensure proper x-rays and documentation are received
• Examining and analyzing patient ledgers to determine proper billing
• Perform the appropriate adjustments and corrected procedures to ensure accurate billing
• Corresponding effectively with various insurance companies to verify and resolve any discrepancies
• Directly address all insurance claim submission denials received (within 3 business days or less)
• File secondary claims as needed with supporting documentation
• Submitting dental claims to insurance companies online, by mail, and by fax
• Ensure personal achievement of productivity standards and performance metrics as directed by supervisor
• Performing other duties as required to support the Billing department

• Understanding of dental insurance and claims processing
• Self-motivated, punctual, and reliable
• A welcoming smile and positive attitude
• Be capable of detail-oriented data entry
• Ability to read dental x-rays
• Proficient in Microsoft Office and Excel
• Good communication skills and a team player
• Ability to multi-task while working in a fast-paced environment
• High school diploma or equivalent
• Minimum of 1 year of dentistry experience with knowledge of electronic billing (Eaglesoft preferred)
• Previous clinical experience in dental is a plus